All travel is on a space available (standby) basis only. Booking may be done in advance. However, no booking confirmation is provided. Check-in and boarding will be done at the airport based on available seats at departure.

IndiGo staff members, IndiGo call centre staff, InterGlobe business heads and InterGlobe Air Transport staff that are 100% dedicated to IndiGo work (“Eligible IndiGo Staff”) are eligible for space available travel.

All Eligible IndiGo Staff, their spouses, two nominated parents and children who are tax dependants (collectively, “IndiGo Travellers”) are entitled to unlimited space available travel while they remain an IndiGo employee.

No seniority applies; IndiGo Travellers will be boarded based on their date and time of booking for the flight. The first booking (determined by date/time of reservation) shall receive priority.

Eligible IndiGo Staff must present a valid company photo ID at check-in. IndiGo Travellers who are not IndiGo employees may travel without the IndiGo employee; however, they need to show a photocopy of the Eligible IndiGo Staff’s valid company photo ID at check-in, as well as their own photo ID.

Casual dress is allowed; however, no shorts, sandals, bare midriffs or sleeveless tops.

IndiGo Travellers must not misbehave, cause a flight delay or be disruptive. Any behaviour deemed by the company to be disruptive will result in the Eligible IndiGo Staff’s travel privileges being revoked, and possible termination of employment.

Eligible IndiGo Staff are expected to tidy the row of seats before leaving the aircraft.

IndiGo Travellers should never draw attention to themselves, discuss their benefits with paying customers, or demand any kind of service, whether at the airport or on the aircraft, that takes away from service provided to paying customers. This means that IndiGo Travellers should allow paying passengers to go first in line and to get first choice of any onboard service.

It is the responsibility of Eligible IndiGo Staff to instruct their family members in the rules.

If an employee leaves IndiGo or otherwise ceases to be Eligible IndiGo Staff, his/her travel benefits terminate on the final day of employment. Any future travel will be cancelled and any money paid to IndiGo for that travel will be refunded.

The Company will not receive any fare for employee travel. However, Eligible IndiGo Staff will be required to pay a charge per passenger per segment to compensate for the cost of providing the service, which is the total of:

(i) Rs. 325 per passenger per segment to cover the Government of India Passenger Service Fee (PSF), currently Rs. 225, and IndiGo’s transaction surcharge, currently Rs. 100; and

(ii) An amount to cover the Fringe Benefit Tax (FBT) associated with the provision of travel. This amount is different for each segment in IndiGo’s system. The Company will publish the amounts per segment, and may amend them from time to time. This amount is based on a formula related to the average fare at which passenger tickets were sold on the same segment. Because average fares change from time to time, the company will update the per-segment charges to accurately reflect the FBT amount. If the tax is reduced or increased in the future, the company will update its per-segment charges to reflect the reduction or increase in tax.

Infants (as defined in IndiGo’s Conditions of Carriage) will be charged at Rs. 500 per segment. No unaccompanied minors are eligible.

Please use the following URL to get your profile registered in order to get access to the staff travel website:
URL http://stafftravel.goindigo.in/Register.aspx

1. Pay through IndiGo website http://book.goindigo.in/
2. Pay at the airport ticket counter by cash/credit or debit card
3. Pay at the Call Center : by credit card -Call (0) 99 10 38 38 38 or Toll free 1 800 180 38 38

Staff may cancel or rebook; no rebooking fee will apply. Any balance remaining will be transferred to a credit account to be used within 12 months. Please note: if you are unable to travel within twelve months, simply rebook again before the time elapses, and the time period will be extended an additional 12 months from the time of rebooking.

IndiGo Staff who have booked and paid but are unsuccessful in travelling due to a full flight and wish to travel on the next available flight should call the call center and get the their flight rescheduled.No change fee will be charged for the same.

In case the staff doesn’t want to travel and he has already paid, he can cancel the flight from the IndiGo website or from the call center.No cancellation fee will be charged and the entire amount can be used as a credit note for future bookings with-in one year.